Diagram Flows

Diagram flows are used to represent the flow of a process. It is a visual representation of the steps and decisions that are made in a process, specially useful for complex processes. It is a useful tool for understanding the process and identifying the areas that need improvement.

There are many different types of diagram. Each type has its own strengths and weaknesses, and is best suited for different types of processes.

Flowchart

Diagram that represents a workflow or process, showing the steps as boxes of various kinds, and their order by connecting them with arrows.

The key is acknowledging your audience, so you can make simple or complex flows, with more or less details. See common flowchart symbols.

Swimlane

Type of flowchart that delineates who does what in a process, showing connection and communication between different departments or individuals.

References